Is BestPrice Travel Legit?

BestPrice Travel is a reputable online travel agency with over 15 years of expertise, focused on providing cruises and tour packages (both customized private & flexible group tours) throughout Southeast Asia. However, some clients may be skeptical of BestPrice Travel’s validity owing to brand misunderstanding or fraud. To confirm BestPrice Travel’s status as a reliable organization, below is some necessary information about the company and warnings regarding associated scams.

About BestPrice Travel

BestPrice Travel was founded in 2010 and is one of the largest travel agencies in Southeast Asia with its headquarters at 57 Tran Quoc Toan Street, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam.

Following its success in travel and tourism, the company eventually expanded many branches & offices globally.

• Ho Chi Minh, Vietnam: 21 Bui Thi Xuan Street, Ben Thanh Ward, District 1, Ho Chi Minh, Vietnam
• Bangkok, Thailand: 314/1, 3rd Floor, Rama 9 Soi 17, Rama9 Road, Bangkapi, Huaykwang, Bangkok, Thailand
• Siem Reap, Cambodia: #0107, Wat Bor Road, Wat Bor Village, Sangkat Sala Kamreuk, Siem Reap, Cambodia
• Sydney, Australia: Suite 20.01 68 Pitt Street, Sydney NSW 2000, Australia
• California, USA: 3rd & 5th Floor, 718 South Hill Street, Los Angeles, California 90014, United States of America

Is BestPrice Travel reputable?

To answer the question “Is BestPrice Travel legit?”, you can check the company’s certifications from reputable Vietnamese tourism organizations with transparent information:

• Company Licence: 0104679428, issued by The Hanoi Department of Planning and Investment.
• International Tour Operator License: No: 01-1794/2022/TCDL-GPL LHQT Issued by Vietnam National Administration of Tourism.

BestPrice Travel has received the Certificate of Excellence five times since 2015 and continuously received the TripAdvisor Travelers’ Choice Award in 2023 and 2024. Furthermore, the company was nominated for Vietnam’s Leading Tour Operator 2024 in the 31st annual World Travel Awards, among many other notable accolades and certifications.

On many worldwide travel platforms such as TripAdvisor, Trustpilot, and Google Business, BestPrice Travel is highly recommended by many international tourists, with a great percentage of positive reviews.

• Tripadvisor: 3,606 reviews, Average rating – 5/5, 95% of Excellent reviews (3,427/3,606)
• Trustpilot: 457 reviews, Average rating – 4.9/5, 97% of 5-star reviews
• Google Business: 438 reviews, Average rating – 4.8/5

Reputable local partners

BestPrice Travel agency’s service includes tour packages, hotel reservations, flight bookings, and other travel services (Visa, transfer, etc.) in Vietnam, Laos, Cambodia, Thailand, and Myanmar at the best price guarantee. BestPrice Travel takes the selection of our partners extremely carefully since they will make your journey an amazing experience. That is why this company works with the greatest partners to ensure top quality at the best price. Here are some of our trusted partners:

• Hotels: Sofitel Hotels & Resorts, Hanoi Pearl Hotel, Damrei Angkor Hotel, Mulberry Collection, Le Bel Air Resort, Green Park Vientiane, etc.
• Cruises: Orchid Cruises, Paradise Cruise, Big Bay Group, Heritage Line, Aqua Expeditions, Rivages Du Monde, etc.
• Airlines: Vietnam Airlines, VietjetAir, Bamboo Airways, Cambodia Angkor Air, Laos Airlines, Thai Airways, Bangkok Airways, etc.

Policies and commitments to customers

BestPrice Travel is continuously devoted to providing our clients with high-quality services and true value at the greatest pricing. The company’s policies are always adapted to meet passengers’ expectations and bring the best experience, it is founded on the following core values:

• Commitments to service quality: BestPrice Travel’s employees and partners aim to offer every guest high-quality services. To ensure this, they select partners extremely carefully, such as hotels, cruise lines, and local suppliers.

• Support from local experts: The travel assistants have many years of experience in the travel industry, and can take care of everything swiftly and efficiently. They will be available to you before, during, and after your journey (24 hours a day, 7 days a week), so you won’t have to worry about any problems.

• Cancellation policies: Cancellation fees for bookings will be carefully calculated by all local suppliers, as each partner has different policies. Depending on the time of booking cancellation, the fee can range from 10% to free of charge.

Warnings about fake and fraudulent cases

Common forms of fraud/mistakes

BestPrice Travel is proud to be a reputable travel company, trusted by various partners and thousands of customers. As a result, some companies/people are taking advantage of people’s faith in BestPrice and have recently impersonated this company to swindle them.

Below are some of the most common mistakes/frauds that you may notice and avoid:

• Fake websites or similar brand names

Some customers confuse bestpricetravel.com vs bestpricetravel.com.au, booking services through bestpricetravel.com.au (an Australian company with a similar name) yet leaving negative reviews on bestpricetravel.com (BestPrice Travel’s only legitimate website). The two firms ARE NOT the same and offer entirely different services.

• Impersonating BestPrice Travel on social media

Some malicious persons/groups may send fraudulent emails/messages impersonating BestPrice Travel or pretend to be the company’s employees and request payment from people. If you receive these messages, do not follow them and check them first.

How to identify and avoid being scammed/confused

To be able to identify authentic information and avoid being scammed by malicious entities, customers may follow these steps:

• Check BestPrice Travel’s official website: https://www.bestpricetravel.com/
• Contact only through official information: sales@bestpricetravel.com (Company email), and +84 904-699-428 (Hotline)

Remember, DO NOT provide your personal information or pay through unclear accounts that are not stated above. We hope you can be careful and avoid fraud or scams during your booking.

BestPrice Travel is a legitimate and trustworthy travel company based in Vietnam. We are committed to providing great experiences and the best value to our customers. You should always check the information carefully and use official channels to book services.